We want you to be happy and 100% satisfied with our services, so here’s our guarantee to you – If your not happy with our services after 90 days we’ll give you your money back on any of our managed service solutions.
We work hard to make sure all our clients are happy with our work. Our Guarantee means that if you’re not satisfied for any reason, we’ll make it up to you. We’re all about helping your businesses grow, and we understand how crucial it is that your IT systems work. So we’ll always sort out your problem in as little time as possible.
- We will always respond to a support job within the terms of your Service Level Agreement, we won’t miss our agreement with you.
- If we’re late (due to to traffic etc.) and it’s our fault, we won’t charge you for the time we spend on that job.
- If you’re not completely happy with the quality of the job we did, just let us know. We will work on the job until you are completely happy with it
- We will always send out qualified engineers to fix your IT, you can always expect expertly qualified technicians
- We guarantee your monthly fees, there won’t be any nasty surprises
- We are insured! Our professional indemnity insurance covers you for up to £5,000,000 – although we would hope it will never be used!
- We will always be 100% reliable to your company, and there when you need us the most